Feedback is King

You're probably familiar with the expression Cash is King, which refers to the importance of cash flow in the overall fiscal health of a business. Well, that's true, but, for SaaS companies like ours, feedback is as important (or more) as cash. If we don't have enough feedback, we cannot move on. Feedback drives the product market fit, user engagement (which is our gold), that drives us to investments and, ultimately, revenue.

At bkper, we value every piece of feedback you give us. Every email, contact through our help, comment on social networks or blog, hangout, direct talk and any other kind of interaction is listened and recorded carefully.

We've also configured a contextual survey, by Google Consumer Survey, on the web app, to measure the website satisfaction. So, as soon as you see a small popup like this appearing on bottom right corner, don't be shy to answer! That really help us!

Improved Sharing

A lot of our users mentioned sharing books as having some flaws to it, indicating that it was rather painful to fill out each sharing e-mail and that it was a rather embarrassing experience to send the automated share email to the accountant with just a bare link… 

So we set off to polish up our book sharing and put it into the familiar sharing patterns of nowadays…  

These are the improvements:

New Blog for bkper

This week we are starting our brand new blog to keep you updated with novelties, working examples and other cool stuff about bkper.

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